ESRI - Redlands, CA (20015 – present)
Team Lead - UX Software Products (2016 - present)
In 2 years as Team Lead, I’ve grown my team from 5 UX Architects to 12; my team works on complex desktop solutions, mobile apps used in the field and cutting edge web solutions for GIS professionals. I’ve brought user-centered design, user research and accessible design to a development team of 400+, implemented design planning in the release planning cycle and refactored user research conducted at 3 ESRI User Conferences (16,000+ attendees).
I’ve brought techniques like Design Sprints, User Story Mapping and Agile design planning to the product design process that brings the user into the planning process.
Senior UX Architect (2015 - 2016)
Designed user experience for ArcGIS Pro - the world's most powerful GIS software program.
Election Systems & Software - Omaha, NE (2001 – 2015)
Director, Innovations (2012 - 2015)
The culmination of my experience at ES&S was co-leading a team working on a new business concept at tech accelerator called Straight Shot. We developed a product and service that took unused voting machine data and turned it into used information for county elections staff. It was picked up by the company and piloted at 2 counties. But what I’m most proud accomplishing is the idea I developed from scratch. I pitched an idea to the Chairman of the Board and a $1-million “prove-it” pilot was funded. We proved it using Lean methodology, ultimately the product was developed and released by a sister company. In addition to new product development, I developed the Innovations department and vision pitch deck; the team grew from 3 staff to 21 in 2 years and influenced corporate strategy. I was Product Manager for a Ballot Delivery system for Military and Overseas Americans and lead user experience design for the web based and mobile products we developed.
Other roles I held at ES&S were:
Director of product management and Design (2007 - 2012)
I created the Product Management and Design department from scratch. Created vision and drove product strategy, researched market requirements and managed priorities for the next generation election management software suite.
Senior Product manager, software (2003 - 2007)
I managed the election management software suite of 6 products.
principal user experience architect/designer (2002 - 2012)
I lead the UX and visual design for all voting and election products.
Product Owner / senior product designer (2001 - 2003)
I created the user experience for first internet voting product and lead team that designed the system and security.
Accutech Solutions - Omaha, NE (1999 – 2001)
Creative Director / Director of Design
I directed the Creative and User Experience Departments for a small web design company. I guided the vision, UX and UI design on 15+ projects and was responsible for staffing, budget and project planning. Key Project: Omaha.com redesign. Business Closed.
University of Nebraska, Lincoln, NE (1998 – 1999)
Project Manager, NET Interactive Media Group
I produced a companion website for a documentary on the college football legend Tom Osborne. I was the editor for companion short story and did additional interviews with Coach Osborne and other Nebraksa football legends. I was the Winner of the 1999 National Educational Telecommunications Association Best of the Best Award.
Antics – San Carlos, CA (1997 - 1998)
Project Manager & Program Manager, In-Box Direct - Netscape
I managed the production of 5 corporate direct e-marketing HTML mail newsletters with weekly and monthly delivery to over 3 million subscribers. I was the point of contact for the content providers like ABC News, CNN and ESPN.
Playnet – San Francisco (1996 - 1997)
Director of Multimedia & Senior Producer
I managed the Creative Services department and digital studio for a Nolan Bushnell start-up that created networked, coin-operated, Internet accessible, counter-top entertainment unit. or a networked, coin-operated, Internet accessible, counter-top unit. A Nolan Bushnell company. Business Closed.
Digital Pictures – San Mateo, CA (1993 - 1996)
Product Manager & Line Producer (1994 - 1996)
I created and managed the design, development and production of the first full-motion video games on the market. I was a designer and Associated Producer on 20+ video games. Business Closed.
Senior Associate Producer (1993 - 1994)
I supervised digital production department that included a large-scale digital studio and personnel. Worked on video game production and development.
Adair & Armstrong – San Francisco, CA (1990 - 1993)
Production Assistant & Associate Producer
I worked on the production of entertainment and educational products for teenagers. I was also the Associate Producer on the documentary Absolutely Positive by Peter Adair. Business Closed.